PRIVACY POLICY
1. PRIVACY AT A GLANCE
General information
The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data is any data that can be used to personally identify you. Detailed information on data protection can be found in our privacy policy set out below.
Data collection on our website
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. You can find the operator’s contact details in the legal notice (Imprint).
How do we collect your data?
Some data is collected when you provide it to us. This may include, for example, data that you enter into a contact form.
Other data is collected automatically by our IT systems when you visit the website. This primarily consists of technical data, such as your internet browser, operating system, or the time the page was accessed. This data is collected automatically as soon as you enter our website.
What do we use your data for?
Some of the data is collected to ensure that the website is provided without errors. Other data may be used to analyze your user behavior.
What rights do you have regarding your data?
You have the right at any time and free of charge to obtain information about the origin, recipients, and purpose of your stored personal data. You also have the right to request the correction, blocking, or deletion of this data. For this purpose, as well as for any other questions regarding data protection, you can contact us at any time at the address provided in the legal notice. You also have the right to lodge a complaint with the competent supervisory authority.
Analytics tools and third-party tools
When visiting our website, your browsing behavior may be statistically evaluated. This is primarily done using cookies and so-called analytics programs. The analysis of your browsing behavior is generally anonymous; your browsing behavior cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. Detailed information can be found in the privacy policy below.
You can object to this analysis. We will inform you about the available options for objecting in this privacy policy.
2. GENERAL INFORMATION AND MANDATORY INFORMATION
Data protection
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with applicable data protection legislation and this privacy policy.
When you use this website, various items of personal data are collected. Personal data is data that can be used to personally identify you. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.
Please note that data transmission over the internet, for example when communicating by email, may have security vulnerabilities. Complete protection of data against access by third parties is not possible.
Information about the responsible party
The party responsible for data processing on this website is:
Manni Nössing
Weinbergstrasse 66
I-39042 Brixen / South Tyrol
Italy
VAT No. 01756010219
The responsible party is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data, such as names and email addresses.
Withdrawal of your consent to data processing
Many data processing operations are only possible with your express consent. You may withdraw consent that you have already given at any time. An informal notification by email is sufficient for this purpose. The lawfulness of data processing carried out before the withdrawal remains unaffected.
Right to data portability
You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract provided to you or to a third party in a commonly used, machine-readable format. If you request that the data be transferred directly to another controller, this will only be done where technically feasible.
SSL/TLS encryption
For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the website operator, this page uses SSL/TLS encryption. You can recognize an encrypted connection by the browser address changing from “http://” to “https://” and by the padlock symbol appearing in your browser.
When SSL/TLS encryption is enabled, the data you transmit cannot be read by third parties.
Information, blocking, deletion
Within the framework of applicable legal provisions, you have the right at any time and free of charge to obtain information about your stored personal data, its origin and recipients, and the purpose of the data processing, as well as, where applicable, the right to have the data corrected, blocked, or deleted. For this purpose, and for any other questions regarding personal data, you can contact us at the address provided in the legal notice.
Objection to promotional emails
The use of contact details published as part of the legal notice requirement for sending unsolicited advertising and informational materials is hereby expressly rejected. The operators of these pages expressly reserve the right to take legal action in the event of unsolicited advertising, such as spam emails.
3. DATA PROTECTION OFFICER
Legally required Data Protection Officer
We have appointed a Data Protection Officer for our company.
Lukas Silbernagl
Bruno-Buozzi-Str. 6
I-39100 Bolzano (BZ)
Phone: +39 0471 973 146
Email: lukas.silbernagl@tincx.com
4. DATA COLLECTION ON OUR WEBSITE
Cookies
The websites partially use so-called cookies. Cookies do not cause any damage to your computer and do not contain viruses. Cookies serve to make our service more user-friendly, effective, and secure. Cookies are small text files that are stored on your computer and saved by your browser.
Most of the cookies we use are so-called “session cookies.” They are automatically deleted after your visit ends. Other cookies remain stored on your device until you delete them. These cookies allow us to recognize your browser when you visit again.
You can configure your browser so that you are informed when cookies are set and only allow cookies on a case-by-case basis, accept cookies in certain cases or generally exclude them, as well as activate automatic deletion of cookies when closing the browser. If cookies are disabled, the functionality of this website may be restricted.
Cookies that are necessary to carry out electronic communication processes or to provide certain functions you have requested, such as a shopping cart function, are stored on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in storing cookies for the technically error-free and optimized provision of its services. Where other cookies, such as cookies for analyzing your browsing behavior, are stored, these are addressed separately in this privacy policy.
Server log files
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
- Browser type and browser version
- Operating system used
- Referrer URL
- Hostname of the accessing computer
- Time of the server request
- IP address
This data is not combined with data from other sources.
The basis for data processing is Art. 6(1)(f) GDPR, which permits processing for the fulfillment of a contract or for pre-contractual measures.
Contact form
If you send us inquiries via the contact form, the information you provide in the inquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We will not pass this data on without your consent.
The processing of the data entered into the contact form is therefore based exclusively on your consent (Art. 6(1)(a) GDPR). You may withdraw this consent at any time. An informal notification by email is sufficient for this purpose. The lawfulness of data processing operations carried out before the withdrawal remains unaffected.
The data you enter into the contact form will remain with us until you request its deletion, withdraw your consent to its storage, or the purpose for storing the data no longer applies, for example after your inquiry has been fully processed. Mandatory statutory provisions, particularly retention periods, remain unaffected.
5. ANALYTICS TOOLS AND ADVERTISING
Google Analytics
This website uses functions of the web analytics service Google Analytics. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Google Analytics uses so-called “cookies.” These are text files that are stored on your computer and allow an analysis of your use of the website. The information generated by the cookie about your use of this website is generally transmitted to and stored on a Google server in the USA.
Google Analytics cookies are stored on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising.
IP anonymization
We have activated the IP anonymization function on this website. As a result, Google truncates your IP address within member states of the European Union or in other states that are party to the Agreement on the European Economic Area before transmission to the USA. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and truncated there.
On behalf of the website operator, Google will use this information to evaluate your use of the website, compile reports on website activity, and provide other services related to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics is not combined with other Google data.
Browser plugin
You can prevent cookies from being stored by selecting the appropriate settings in your browser software. However, please note that in this case you may not be able to use all of the functions of this website to their full extent.
You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website, including your IP address, as well as prevent Google from processing this data, by downloading and installing the browser plugin available at the following link:
Google Analytics Opt-out Browser Add-on
Objection to data collection
You can prevent your data from being collected by Google Analytics by clicking the corresponding link. An opt-out cookie will then be set that prevents the collection of your data during future visits: Disable Google Analytics.
More information about how Google Analytics handles user data can be found in Google’s privacy policy:
Google Analytics privacy information
6. NEWSLETTER
MailChimp
This website uses MailChimp services to send newsletters. The provider is Rocket Science Group LLC, 675 Ponce De Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA.
MailChimp is a service used, among other things, to organize and analyze the distribution of newsletters. If you enter data for the purpose of subscribing to the newsletter, such as your email address, this data is stored on MailChimp’s servers in the USA.
MailChimp has certification under the “EU-US Privacy Shield.” The “Privacy Shield” is an agreement intended to ensure compliance with European data protection standards in the USA.
MailChimp allows us to analyze our newsletter campaigns. When you open an email sent via MailChimp, a file contained in the email, known as a web beacon, connects to MailChimp’s servers in the USA. This makes it possible to determine whether a newsletter message has been opened and which links, if any, have been clicked. Technical information is also collected, such as the time of access, IP address, browser type, and operating system.
This information cannot be assigned to the respective newsletter recipient. It is used exclusively for the statistical analysis of newsletter campaigns. The results of these analyses may be used to tailor future newsletters more closely to recipients’ interests.
If you do not want MailChimp to perform this analysis, you must unsubscribe from the newsletter. A corresponding link is provided in every newsletter message. You can also unsubscribe directly on the website.
The data processing is based on your consent (Art. 6(1)(a) GDPR). You may withdraw your consent at any time by unsubscribing from the newsletter. The lawfulness of data processing operations that have already been carried out remains unaffected.
The data you provide for the purpose of subscribing to the newsletter will be stored by us until you unsubscribe and will then be deleted both from our servers and from MailChimp’s servers. Data that has been stored for other purposes, such as email addresses for a members’ area, remains unaffected.
Further information can be found in MailChimp’s terms and conditions:
Conclusion of a Data Processing Agreement
We have entered into a so-called “Data Processing Agreement” with MailChimp, under which we require MailChimp to protect our customers’ data and not disclose it to third parties.
This agreement can be viewed at:
7. PLUGINS AND TOOLS
YouTube
Our website uses plugins provided by YouTube, a service operated by Google. The operator of the pages is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.
When you visit one of our pages equipped with a YouTube plugin, a connection is established to YouTube’s servers. The YouTube server is informed which of our pages you have visited.
If you are logged into your YouTube account, you enable YouTube to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.
YouTube is used in the interest of providing an attractive presentation of our online services. This constitutes a legitimate interest within the meaning of Art. 6(1)(f) GDPR.
Further information about the handling of user data can be found in YouTube’s privacy policy:
YouTube / Google Privacy Policy
Google Web Fonts
This website uses so-called web fonts provided by Google for the consistent presentation of fonts. When a page is loaded, your browser downloads the required web fonts into your browser cache so that text and fonts can be displayed correctly.
For this purpose, the browser you use must establish a connection to Google’s servers. This allows Google to learn that the website was accessed via your IP address.
Google Web Fonts are used in the interest of providing a consistent and attractive presentation of the website. This constitutes a legitimate interest within the meaning of Art. 6(1)(f) GDPR.
If your browser does not support web fonts, a standard font from your computer will be used.
Further information about Google Web Fonts can be found at:
and in Google’s privacy policy:
Google Maps
This website uses the Google Maps mapping service via an API. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
To use the functions of Google Maps, it is necessary to store your IP address. This information is generally transmitted to and stored on Google servers in the USA. The provider of this website has no influence over this data transmission.
Google Maps is used in the interest of providing an attractive presentation of our online services and making it easy to find the locations specified on our website. This constitutes a legitimate interest within the meaning of Art. 6(1)(f) GDPR.
More information about how Google handles user data can be found in Google’s privacy policy:
8. ONLINE DISPUTE RESOLUTION (ODR PLATFORM)
For consumer disputes arising from contracts relating to the online sale of goods and services between tincx GmbH and a consumer, tincx GmbH guarantees its participation in the alternative dispute resolution procedure before the ADR body “Onlineschlichter.it”:
Zwölfmalgreiner Str. 2 – 39100 Bolzano (BZ)
Tel. 0471-975597
Fax 0471-979914
A complaint can be submitted to Onlineschlichter.it via its website. A complaint can also be submitted via the European Commission’s ODR platform.
European Commission ODR platform
Email: info@onlineschlichter.it
Website: Onlineschlichter.it